Complaints procedure

At Alpine Energy we recognise that your complaint is important to you, and to us. We will endeavour to contact you within three working days of receiving your complaint to discuss the concerns you have and how we can find a resolution.

 

In the first instance, any complaints should be sent to:

Alpine Energy Limted

Chief Executive Officer
PO Box 530,
TIMARU 7940
Ph: 03 687-4300
Fax: 03 684-8261
mailbox@alpineenergy.co.nz

Independant Complaints. We are proud to be a member of the Electricity and Gas Complaints Commission Scheme. If you prefer an independent approach to your complaint enquiry please contact:

Electricity & Gas Complaints Commission Scheme

Freepost 192682
PO Box 5875
La
mbton Quay
Wellington
6145
New Zealand

Freephone 0800 22 33 40
Freefax 0800 22 33 47

info@egcomplaints.co.nz

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