
Four Main Goals Achieved' as Meters Matter campaign across South Canterbury ends

Alpine Energy CEO Andrew Tombs: Thank you The Survey was completed early and the publics co-operation was the key.
ALPINE ENERGY's chief executive Andrew Tombs is attributing an early and successful end in the company's Meters Matter electricity meters survey campaign to "wonderful public co-operation and excellent staff team
work".
The campaign ended on Friday, December 16, after a nine-month survey that was originally planned to take a year to allow meter inspectors
to visit electricity meter stations in homes, industries and businesses across South Canterbury. There are 67,000 meters at 30,069 sites in South Canterbury.
Mr Tombs said the survey achieved four main objectives. "Our first and most important goal was to check on and
ensure the safety of equipment to the public," he said."Secondly, we needed to do a stock-take, leading on to our third goal which was to update our database and establish
meter compliance with new Government regulations.
"Finally, the campaign enabled us to undertake a public education process, heightening awareness
of new technologies and raising to the surface the intrinsic role that electricity plays in all of our lives," Mr Tombs said.
The survey showed that fewer than half the electricity meters examined met
new standards set by the Government. This
means that more than 35,000 meters might
need to be replaced across South Canterbury
by the time of the Government's March 2015
deadline, Mr Tombs said.
The age of the meters is a factor. The survey showed that the
average of South Canterbury meters is 30 years plus. "Technology has come a long way since many were installed and
it is important we upkeep our network assets by upgrading to current
technologies," Mr Tombs said.
- December 22nd 2011
Alpine Energy Ltd's electricity meter audit is part of the Government's requirements for meter efficiency compliance, which it says must be completed nationwide by March 31, 2015. Every electricity meter in every South Canterbury home and business is to be inspected and certified by Alpine Energy in a survey that will take a year. It is a simple and easy five-minute job at most properties. The project dubbed "Meters Matter" is scheduled to be completed by April 29 2012 and is part of the Government's requirements for meter efficiency compliance.
NetCon Limited is 100% owned by Alpine Energy and has been contracted to carry out the meter Inspection for Alpine Energy. The Netcon audit team (pictured below) will be clearly identified when they knock at the door. They will be wearing identification labels and company-branded apparel. The staff will call at properties in the normal meter-reading manner during the normal working day. They will not be calling at night. If the householder is not home and access to meters can not be established, the assessors will make a return visit after leaving a card that clearly identifies them. We are on our way to your place:
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| Brad Garrett | Paul Richards | Jaime Sargent | Ruth Crawford |
The survey is a five minute job. No wires will be connected to or disconnected from the household supply. The survey will be done via a small handheld remote device, with a satellite link to Alpine Energy's database back at its Meadows Road offices.
Alpine Energy is keen to ensure the public is well informed and maps showing where teams will be working will published in the Timaru Herald, the South Canterbury Herald, The Courier and on the Alpine Energy Website and Facebook page as the project progresses.
Alpine Energy Ltd thanks the community for its co-operation.
Alpine Energy commercial manager Daniel Roos . . . "Alpine Energy will work with customers to ensure the least possible disruptions when it comes to installing new meters.
And this means that more than 35,000 meters might need to be replaced across South Canterbury by the time of the Government's March 2015 deadline, Alpine's commercial manager Daniel Roos says.
There are 67,000 meters at 30,069 sites in South Canterbury and so far inspectors employed by Alpine's operations company Netcon have visited 26,435 sites or almost 90 per cent of them, Mr Roos said. Most urban areas have now been covered and inspectors are now completing Waimate before moving into the Upper Mackenzie, Lake Tekapo, Twizel, Mt Cook, Pukaki, Godley, Lilybank and Black Forest areas.
They have found that 55 per cent of the meters do not comply.
"The new standards set by the Government measure factors such as meter accuracy and efficiency," Mr Roos said.
"Because many meters in South Canterbury were aging there was a relatively high non-compliance rate, especially in rural areas.
He said the reason rural areas seemed left behind was due in part to the higher turnover of properties in urban areas, each property change usually also bringing a change in electricity retailer. Retailers were more likely to upgrade meters at that point in the property cycle.
Nevertheless, South Canterbury meters were aging.
"The average age of South Canterbury meters is 30 years plus. Technology has come a long way since many were installed and it is important we upkeep our network assets by upgrading to current technologies," he said.
He said affected customers would be informed well in advance of planned meter upgrades, scheduled to begin in April next year.
"Alpine Energy will work with customers to ensure the least possible disruptions," Mr Roos said.
"Meters are generally changed within minutes and will involve brief electricity outages to allow the electrician sufficient time to complete the upgrade."
Inspectors had made excellent progress in the survey, the first to completely cover South Canterbury. Originally expected to take a year, the survey is now expected to be completed in about half the time, finishing just before Christmas.
ALPINE ENERGY's meter inspection teams are heading for the hills next week as South Canterbury's first comprehensive electricity meter survey reaches into the high country.
The survey is check that meters in homes, farms and businesses comply with new, recently-introduced Government standards.
In focus this month are homes, businesses and farms in the Upper Mackenzie District, Lake Tekapo, Twizel, Mt Cook, Pukaki, Godley, Lilybank and Black Forest areas.
Inspection teams will also be working concurrently in Waimate and surrounding areas and expect to be there until the end of October.
Alpine Energy commercial manager Daniel Roos says inspectors use a small hand-held device to capture technical data from each meter. No wires are connected or disconnected and the process only takes about five minutes.
And they have a message for rural property owners – "please pin a note to the door if you are going to be away and tell us where your outside farm meters can be found".
Mr Roos said locating farm meters had proven to be a challenge in some cases with time spent criss-crossing properties looking for them.
He thanked the public for their co-operation in the survey, which he said was progressing well.
"If you're not home when we call, you will receive a call-back card in the mail box. Please contact the number on the card and arrange a convenient time for the assessor to re-visit."
ALPINE ENERGY and its operations company Netcon are continuing to make excellent progress in a comprehensive electricity meter inspection campaign across South Canterbury. read more...
"More than 32,000 homes in the three main South Canterbury districts of Timaru, Waimate and Mackenzie will be visited by meter inspectors."Inspectors are clearly identified and would call at properties in the normal meter-reading manner during the normal working day. They would not be calling at night."
— Alpine Energy commercial manager Daniel Roos. read more...
New Government requirements mean all electricity meters in South Canterbury need to be checked for compliance. Our inspectors are currently working in the Milford, Levels, Washdyke, Pareora, St Andrews, Maungati and Claremont areas.
ALPINE ENERGY and its operations company Netcon have been making excellent progress in a Government-required electricity meter inspection campaign across South Canterbury.The inspection programme, originally planned over a 12-month period, is now expected to be completed in half the time.
From today inspectors have begun visiting homes and businesses in the Milford, Levels, Washdyke, Pareora, St Andrews, Maungati and Claremont areas. With Fairlie, Pleasant Point, Geraldine, Temuka as well as most of Timaru already covered, the rural focus will widen over the next few weeks to cover areas from the Rangitata River in the north to the Waitaki River in the south as well as inland areas.
Alpine Energy commercial manager Daniel Roos says inspectors use a small hand-held device to capture technical data from each meter. No wires are connected or disconnected and the process takes only about five minutes.
Results so far show that up to 52 per cent of the regions meters will need to be replaced to meet the Government's requirements. Locating meters around farms has proven a challenge, Mr Roos said.
He asked that farmers and staff leave a note on their house door indicating where the meters were.
"If you're not home when we call you will receive a call back card in the mail box. Please contact the number on the card and arrange a convenient time for the assessor to re-visit."

ALPINE ENERGY and its operations company Netcon have been making excellent progress in a Government-required electricity meter inspection campaign across South Canterbury read more...
The inspection programme originally planned over a 12-month period is now expected to be completed in half the time. Inspectors are currently working in townships and rural areas north of Timaru up to the Rangitata River visiting each property systematically and using a small hand-held device to capture technical data from each meter. No wires are connected or disconnected.
Fairlie, Pleasant Point, Geraldine as well as most of Timaru have already been covered and from next week the focus will shift to Milford, Levels, Washdyke, Pareora, St Andrews, Maungati and Claremont areas.
Alpine Energy commercial manager Daniel Roos says his inspectors are pleased with the response they are receiving from the community, the first time the whole of South Canterbury is being surveyed. Results so far show that up to 52 per cent of the regions meters will need to be replaced to meet the Government's requirements. Locating meters around farms has proven a challenge, Mr Roos said. "We've been criss-crossing farmyards and buildings looking for them," he said. He asked that farmers and staff leave a note on their house door indicating where the meters were. The assessments generally only take five minutes, he said. "If you're not home when we call you will receive a call back card in the mail box. Please contact the number on the card and arrange a convenient time for the assessor to re-visit."

Alpine Energy electricity meter inspectors are making good progress through South Canterbury's first-ever HOUSE-TOHOUSE meter survey.
The survey is to check that meters in homes and businesses comply with new Government requirements and to identify those that might need to be replaced read more...
Alpine Energy would like to advise residents that electricity meter inspectors from Netcon are currently visiting properties in your area. The survey is part of Government meter compliance requirements and is separate to normal meter reading procedures. Netcon inspectors will be clearly identified.
"They will be wearing identification labels and companybranded apparel and each auditor is expected to visit up to 32 homes a day," he said. The staff would call at propertiesin the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.

Alpine Energy electricity meter inspectors are making good progress through South Canterbury's first-ever HOUSE-TOHOUSE meter survey.
The survey is to check that meters in homes and businesses comply with new Government requirements and to identify those that might need to be replaced read more...
Alpine Energy would like to advise residents that electricity meter inspectors from Netcon are currently visiting properties in your area. The survey is part of Government meter compliance requirements and is separate to normal meter reading procedures. Netcon inspectors will be clearly identified.
"They will be wearing identification labels and companybranded apparel and each auditor is expected to visit up to 32 homes a day," he said. The staff would call at propertiesin the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.

New Government requirements mean all electricity meters in the country need to be checked for compliance. read more...
Alpine Energy would like to advise residents that electricity meter inspectors from Netcon are currently visiting properties in your area. The survey is part of Government meter compliance requirements and is separate to normal meter reading procedures. Netcon inspectors will be clearly identified.
"They will be wearing identification labels and companybranded apparel and each auditor is expected to visit up to 32 homes a day," he said. The staff would call at propertiesin the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.

New Government requirements mean all electricity meters in the country need to be checked for compliance. read more...
"They will be wearing identification labels and companybranded apparel and each auditor is expected to visit up to 32 homes a day," he said. The staff would call at propertiesin the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.

ELECTRICITY meter Inspectors carrying out a Govt-required meter efficiency survey are now visiting homes in the Highfield and Gleniti areas as well as in Marchwiel and Oceanview. The survey only takes a few minutes so please expect a knock on your door from one of our inspection team members. A Govtrequired audit to ensure your meters are efficient. read more...
"They will be wearing identification labels and companybranded apparel and each auditor is expected to visit up to 32 homes a day," he said. The staff would call at propertiesin the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.

Electricity meter inspectors undertaking South Canterbury's first comprehensive meter survey will begin their audit of Timaru properties from Thursday June 16. The first suburbs to be covered will be Waimataitai and Maori Hill, with our inspectors (pictured above) moving to Gleniti and Highfield at the end of the month. read more...
Alpine Energy's commercial manager Daniel Roos said the inspection teams have been well received and he praised property owners who, being absent when the inspectors called, phoned the control centre on their return to immediately arrange for a return visit. "Most people knew we were coming."
Meters in every South Canterbury home, farm and business between the Rangitata and Waitaki rivers are being inspected and certified in the survey that will take a year. Visits will cover the three main districts, Timaru, Waimate and Mackenzie.
Mr Roos said inspectors would visit more than 32,000 homes in a zone-by-zone approach. He said Netcon audit team (pictured above) will be clearly identified when they knock at the door.
"They will be wearing identification labels and companybranded apparel and each auditor is expected to visit up to 32 homes a day," he said. The staff would call at propertiesin the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.

SC-wide meter survey off to good start and being well received but inspectors discover many meters will need to be replaced read more...
With assessment of Fairlie meters almost complete and a significant number of Mackenzie District farm installations checked, a large number have been shown not to comply with new Government requirements.
"Even though these meters are all in perfect working order they do not comply and as such will need to be replaced between now and March 2015," Alpine Energy commercial manager Daniel Roos says.
"This is in line with our expectations and the findings show the value of our meter audit, which would position Alpine Energy for an accurate assessment of future smart meter requirements across South Canterbury." Smart meters, the installation of which has been supported by the Government although regulations have not been introduced, allow customers to use variable energy usage rates based upon the current demand for power.
Consumers will be able to save money by choosing to use energy-demanding appliances during times of off-peak demand.

Electricity meter inspectors undertaking South Canterbury's first comprehensive meter audit have a message for rural property owners – please pin a note to the door if you are going to be away and tell us where your outside farm meters are read more...
Many farm dwellers have not been home when the inspectors called, leaving the teams guessing as to where meters installed outside homes have been sited. "We've been criss-crossing farmyards and buildings looking for them," he said.
Mr Roos says the problem arose when meter boxes were outside homes or in normally unlocked outside sheds. "We didn't expect to find it so hard to locate them.
"It would be a tremendous help to our assessors to find a note on the door of unattended farm houses telling us where to look," he said.
Mr Roos praised property owners who, being absent when the inspectors called, phoned the control centre on their return to immediately arrange for a return visit. "This degree of co-operation is extremely helpful to us, especially in the rural areas where our team has to travel considerable distances."
He said Fairlie residents warmly welcomed the inspectors who enjoyed a high
level of public co-operation. "Most people knew we were coming." Meters in every South Canterbury home, farm and business between the Rangitata and Waitaki rivers are being inspected and certified in the survey that will take a year. Visits will cover the three main
districts, Timaru, Waimate and Mackenzie.
Mr Roos said inspectors would visit more than 32,000 homes in a zone-by-zone approach. From Pleasant Point, likely to take two or three weeks, the focus will shift to Timaru, where each suburb will be visited one-by-one. He said Netcon audit team (pictured above) will be clearly identified when they knock at the door."They will be wearing identification labels and company-branded apparel and each auditor is expected to visit up to 32 homes a day," he said.
The staff would call at properties in the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said. "In the event a householder was not home and access to meters could not be established, the assessors would make a return visit after leaving a card that clearly identified them."
Netcon's metering project manager Hesham Mikhail describes the task at each property as simple and easy – "mostly just a five-minute job". He said no wires were connected to or disconnected from the household supply – the survey was all done by a small handheld remote device, about the size of a litre milk bottle, with a satellite link to Alpine Energy's data base back at its Meadows Road offices."Then we are gone," he said.
The project, scheduled to be completed by April 29 next year, is part of the Government's requirements for meter efficiency compliance, which it says must be completed nationwide by March 31, 2015. Alpine Energy is keen to ensure the public is well informed and maps showing where teams will be working across the region will published in local newspapers and on Alpine Energy's website.

Netcon Ltd’s meter assessment team leader Hesham Mikhail shows the small hand-held remote device that uses a satellite link to send data back to Alpine Energy’s data base in Meadows Road, Timaru. He describes the task ahead of his four-strong team undertaking South Canterbury’s first ever comprehensive electricity meter survey as a simple job taking around five minutes at most properties. Read more...
Simple and easy, just a five-minute job at most properties. That’s how Netcon Ltd’s metering project manager Hesham Mikhail describes the task ahead of his four-strong team undertaking for Alpine Energy Ltd South Canterbury’s first ever comprehensive survey of electricity meters in every home and business...
And Hesham points out that no wires are connected or disconnected to the household supply – the survey is all done by a small hand-held remote device with a satellite link to Alpine Energy’s data base back at its Meadows Road offices.
In fact, says Hesham, modern meter performance testing technology has done away with the need for form-filling, hard-wire connections and any form of meter dismantling and the information read at each property’s meter board is transmitted to Alpine Energy’s computer server at the touch of button – instantly. “Then we are gone,” he said.
The hand-held device, about the size of a one-litre milk bottle, even has a camera built in to provide vital information for a snapshot of the meter installation.
Alpine Energy’s commercial manager Daniel Roos says Hesham’s team of inspectors will visit more than 32,000 homes in South Canterbury during the next 12 months in a zone-by-zone approach. The inspectors were only interested in the efficiency of meters, not how electricity was being used in a home or business, he said. “That’s their business. Ours is making sure that the power used is measured accurately.”
Fairlie is being assessed this month and inspections will shift to Pleasant Point for the month of June. The Timaru urban area survey will begin in July. The project, scheduled to be completed by April 29 next year, is part of the Government’s requirements for meter efficiency compliance, which it says must be completed nationwide by March 31, 2015.
Mr Roos expected that most South Canterbury meters would need to be replaced prior to the March 2015 deadline and the current meter inspection would position Alpine Energy for an accurate assessment of future smart meter requirements across South Canterbury.
He said Netcon inspectors would be clearly identified when they knocked at the door.
“They will be wearing identification labels and company-branded apparel and each auditor is expected to visit up to 32 homes a day,” he said.
The staff would call at properties in the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.
“In the event a householder was not home and access to meters could not be established, the assessors would make a return visit after leaving a card that clearly identified them.”
He had one request though. If large dogs were roaming a property, Alpine Energy would welcome a call to let the inspectors know about their presence.
Meters matter: Alpine Energy commercial manager Daniel Roos studies maps of South Canterbury as he plans a meter inspection campaign that will cover every home and business in the region. He says inspectors will visit more than 32,000 homes in South Canterbury during the next 12 months in a zone-by-zone approach read more...
The comprehensive audit begins in Fairlie on May 9 and will see staff from Alpine Energy's operations company Netcon visit every consumer in Timaru, Waimate and Mackenzie Districts, between the Rangitata and Waitaki rivers.
May will be spent surveying the Fairlie urban area and inspections will shift to Pleasant Point for the month of June. The Timaru urban area survey will begin in July.
It is the first time such a comprehensive audit has been undertaken region wide.
The project, scheduled to be completed by April 29 next year, is part of the Government's requirements for meter efficiency compliance, which it says must be completed nationwide by March 31, 2015.
Alpine Energy commercial manager Daniel Roos says inspectors will visit more than 32,000 homes in South Canterbury during the next 12 months in a zone-by-zone approach.
"All category one meters will be inspected and the data collected will be used to ensure a smooth changeover to compliant meters. Category one meters are found in private homes and small businesses; category two in large big-box retail outlets, and category three meters are installed in larger factories and industrial sites. Both single phase and three-phase installations will be covered," Mr Roos said today.
The company expected that most meters would need to be replaced prior to the March 2015 deadline and the audit would position Alpine Energy for an accurate assessment of future smart meter requirements across South Canterbury.
Smart meters, the installation of which has been supported by the Government although regulations have not been introduced, allow customers to use variable energy usage rates based upon the current demand for power. Rates may be different for Monday-to-Friday usage as compared to weekend pricing. Energy prices will further vary according to peak and off-peak usage. Consumers will be able to save money by choosing to use energy-demanding appliances during times of off-peak demand. That system would replace Rate E and Rate A metering provided by the current "dumb" meters.
Mr Roos said Netcon audit teams will be clearly identified when they knock at the door. "They will be wearing identification labels and company-branded apparel and each auditor is expected to visit up to 32 homes a day," he said.
The staff would call at properties in the normal meter-reading manner during the normal working day. They would not be calling at night, Mr Roos said.
"In the event a householder was not home and access to meters could not be established, the assessors would make a return visit after leaving a card that clearly identified them."
Communications material including newspaper advertisements and radio broadcasts would advise residents when teams were going to be in a particular area. Mr Roos asked that householders and business owners facilitate access to meters to allow the project to be completed with the minimum of disruption. South Canterbury has a far-flung population base with nearly one in three people living in rural areas, nearly twice the level of the rest of New Zealand.
If you require any additional information please contact:
Alpine Energy: 0800 66 11 77
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