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Retailers

Electricity retailers use our network to get electricity to their customers.

New retailers who wish to trade on the trade on Alpine Energy’s network are required to enter into an agreement with Alpine prior to approaching consumers on the network.

This agreement is provided under a Default Distributor Agreement (DDA). The DDA and other related information is provided on this page. This information is intended for use by existing and new electricity retailers operating in our reticulation area and is in addition to information that is required to be provided under the Disclosure Regulations.

The DDA has been amended in accordance with amendments to Part 12A of the Electricity Industry Participation Code (Code) that entered into force on 25 November 2024 and subsequently updated to reflect the Code Review Programme #7 amendments effective 1 September 2026.

In accordance with the Electricity Authority's 2024 amendments to Part 12A of the Electricity Industry Participation Code, Alpine Energy will review and update its Default Distributor Agreement (DDA) to ensure the implementation of operational term requirements by 25 November 2027.

1. New DDA applicable to retailers that apply to use Alpine Energy's network for supply of electricity after 25 November 2024:  

This DDA has been updated to reflect the Part 12A Code amendments effective from 25 November 2024 and the Clause 9.10 (Reduction of Charges Due to Electricity Supply Interruption) amendments introduced under the Code Review Programme #7, effective 1 September 2026, and includes the following Appendices:

  • Appendix A – Distributions on behalf of Distributor
  • Appendix B – Provision of trust co-operative company information
  • Appendix C – Provision of consumption data

(New) Default Distributor Agreement

2. Existing DDA applicable to retailers using Alpine Energy's network before and on 25 November 2024 to supply electricity

(Existing) Default Distributor Agreement (PDF)

Sign up with an energy retailer

Alpine Energy owns and operates the electricity network in South Canterbury that delivers power from the national grid to somewhere in the vicinity of your property boundary.

To connect and receive power at your property, you need to nominate and sign up with an electricity retailer of your choice. This is the company that you will receive your power bill from and to whom you pay your power bill.