Network enquiry

This network enquiry form is designed to help you obtain preliminary information before you proceed with a connection or alteration request. We'll review the details provided and offer high-level guidance on the options available.

We aim to respond within 15 working days, although more complex enquiries may take longer.

If your enquiry requires detailed technical assessment, electrical design, or a formal network investigation, we may ask you to complete a Network Connection and Alteration Request, available here.

Where an enquiry involves multiple options or requires a more detailed assessment, we'll discuss this with you and outline the most appropriate next steps.