Alpine Energy

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  • Let us know what's on your mind

    We welcome and value your feedback. Compliments are sincerely appreciated and complaints give us the opportunity to continually assess and improve our service. If you'd like to let us know about the positive experience you had with us, please feel free to drop us a line. We like knowing we're moving in the right direction and delivering the service you expect from us.

    Compliments and Complaints

    Your complaint is important to you, and it is to us. We will contact you within two working days of receiving your complaint to discuss the concerns you have and how together we can find a resolution. This is a free service. In the first instance, any complaints should be sent to us at:

    Alpine Energy Limited

    PO  Box 530
    Timaru 7940
    Ph: 0800 66 11 77

    Our complaints process is regulated. If you feel that we have not handled your complaint correctly please contact us at and we can discuss what aspect you're unhappy with. Alternatively, you can contact the Utilities Disputes for a free and independent complaints service.

  • Alpine Energy Limited

    24 Elginshire Street
    Timaru 7910

    0800 66 11 77

    Office hours Mon - Fri 8am to 4.30pm.

Send us a message

If it’s an emergency or safety concern, please ring on 0800 66  11 77